question

Xiliang Xu avatar image
Xiliang Xu asked

Where can I reply to the user's comments?

I usually avoid asking such silly questions but I did checked the console for quite a while...

reporting
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Mike@Amazon avatar image
Mike@Amazon answered

Hi Xiliang Xu,

While reviews and feedback are important to our customers and developers, the feature to respond to customer reviews was rarely used. As a result, this feature has been retired. We are committed to your continued success and will innovate and develop other opportunities for you to connect with customers.


Thanks,
Mike

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Xiliang Xu avatar image
Xiliang Xu answered

"the feature to respond to customer reviews was rarely used"

Most developers will not agree on this... And lots of the users who give comments are waiting for the replies from the developers.

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.