question

Colette Kelso asked Sep 12, '23

2 designs rejected today

Hello, Please help me to understand why 2 designs were rejected for violating Amazon Merch content policy. I very much want to remain in good standing, but cannot correct the error if I don't know what I've done wrong. I did a TESS trademark search prior to posting and neither have trademarked text. No images are sensitive or offensive. Images links: Christmas at Grandma's House and Don't Be Judgy Thank you for any help in this matter. I really want to do the right thing. Thank You, Colette Kelso

merch by amazon

10 |5000

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lawrence westfall answered Sep 13, '23

Most likely the text in title, bullet points, or description.

10 |5000

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Colette Kelso answered 3 days ago

Thank you for your response. It turned out it was because the description included meta-data information, such as design components like texture or font type. Hope this helps someone else because I was not aware of this restriction.