Hi,
We have previously posted our issue as well and got one useless response on this forum and no further responses. Also, we have created numerous contact cases and the most recent one is 13715402891 but we are getting same copy paste responses which is so weird of a company like Amazon. It seems as if there are just 4-5 customer support agents who operate like bots and are uneducated as they can only ctrl c and ctrl v without even reading our emails.
We have mentioned so many times that we own the copyrights for Rainbow Friends and we are happy to prove it but every single time we get same response "We are contacting you regarding your developer account and submitted applications with the Amazon Developer Program.
During our review processes, we have found that your application(s) contains content that infringes on the intellectual property rights of other parties. Due to violations of our content guidelines and/or our developer agreement, we have disabled your developer account and suppressed and/or rejected all submitted applications associated with this developer account.
We have retained records of your developer account but your account is now terminated from further submission uploads".
It is so frustrating and nobody is there to help
