question

Azmat khan avatar image
Azmat khan asked

i get correct reponse when i hit with postman but from alexa developer console i am getting "There was a problem with the requested skill's response"

This is My SkillRequest :

{
    "version": "1.0",
    "session": {
        "new": true,
        "sessionId": "amzn1.echo-api.session.546f7da6-58c4-4545-acfb-eb2c6706ca7e",
        "application": {
            "applicationId": "amzn1.ask.skill.8283f185-1a63-4706-967e-3fb305742cdb"
        },
        "attributes": {},
        "user": {
            "userId": "amzn1.ask.account.AMAYFRTQWO3JRLLGVVFTRDFVTDTTIEEVOTUOEE62HMG2RKODBNYYK2RWDMMVBPX2HVIZWDZBUSYT3C4J46LQMIMM7B3LFQJ4BDQWHC5INEHGOQSFYPNXLMZ6H67Q3C3VQ2HQQ7IBRXNEEIXBFHMWE3BYT5YCPIVU33CNXQU7NNJ3E6RUDO2XIBQCXVKKH63GQ2VKGRXTYLO5AGQLQYZH5M7GCTSPSWTZCZBJDB75E5SQ"
        }
    },
    "context": {
        "Viewports": [
            {
                "type": "APL",
                "id": "main",
                "shape": "RECTANGLE",
                "dpi": 213,
                "presentationType": "STANDARD",
                "canRotate": false,
                "configuration": {
                    "current": {
                        "mode": "HUB",
                        "video": {
                            "codecs": [
                                "H_264_42",
                                "H_264_41"
                            ]
                        },
                        "size": {
                            "type": "DISCRETE",
                            "pixelWidth": 1280,
                            "pixelHeight": 800
                        }
                    }
                }
            }
        ],
        "Viewport": {
            "experiences": [
                {
                    "arcMinuteWidth": 346,
                    "arcMinuteHeight": 216,
                    "canRotate": false,
                    "canResize": false
                }
            ],
            "mode": "HUB",
            "shape": "RECTANGLE",
            "pixelWidth": 1280,
            "pixelHeight": 800,
            "dpi": 213,
            "currentPixelWidth": 1280,
            "currentPixelHeight": 800,
            "touch": [
                "SINGLE"
            ],
            "video": {
                "codecs": [
                    "H_264_42",
                    "H_264_41"
                ]
            }
        },
        "Extensions": {
            "available": {
                "aplext:backstack:10": {}
            }
        },
        "Advertising": {
            "advertisingId": "00000000-0000-0000-0000-000000000000",
            "limitAdTracking": true
        },
        "System": {
            "application": {
                "applicationId": "amzn1.ask.skill.8283f185-1a63-4706-967e-3fb305742cdb"
            },
            "user": {
                "userId": "amzn1.ask.account.AMAYFRTQWO3JRLLGVVFTRDFVTDTTIEEVOTUOEE62HMG2RKODBNYYK2RWDMMVBPX2HVIZWDZBUSYT3C4J46LQMIMM7B3LFQJ4BDQWHC5INEHGOQSFYPNXLMZ6H67Q3C3VQ2HQQ7IBRXNEEIXBFHMWE3BYT5YCPIVU33CNXQU7NNJ3E6RUDO2XIBQCXVKKH63GQ2VKGRXTYLO5AGQLQYZH5M7GCTSPSWTZCZBJDB75E5SQ"
            },
            "device": {
                "deviceId": "amzn1.ask.device.AMA5JPIYD3U3AWIRUAZKJWW3IHWZ7RTKW3UGCRE6673WJNIMI46N6Y5MZGTVVKEHGDWWMW22WF43XEFI3JHATKF62QYOZP7OXS5QNSSE6UMLZFHKJTQGT3IWCSW2KVGGZOFVDPKNT35TBRZSYUGN47KXKN75A6MLU2RWP6YSYP3EQIAUSCEHVRMLHYSNYSQALCYJZSUFFE6XVSKS",
                "supportedInterfaces": {}
            },
            "apiEndpoint": "https://api.eu.amazonalexa.com",
            "apiAccessToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6IjEifQ.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.edPHrRtB4bfla6JhlMZo6rbRQJMOR2VYypNDxVVsxbv0DwJS4ZnROpa_V71uzf4W_zUL6HvRWPHo38N-ITjMEJeU3NlU7JRZc3RVgIDHflW9ihaYK3qlnEl_JPwIpJEK9t1X2-l6US8-vuV0c9UDX4vQvQeKIeytqPqF1njgPCru0uH4AkOihXMZNr1Pi4EzZDJF2gkUXAv6QO0VbA2hUS6zK1B8F6aHT22h1P3OPMat7gfe8YDXE-1T1f7831mf2XIY1pTRub2fUC5UpHaNP-PKNSUYQ5RlzymEvWcdTtgVBj8K2uu0E14yrHYgp5cVV1zFrV0PDYiwl0gMqdS1Jg"
        }
    },
    "request": {
        "type": "LaunchRequest",
        "requestId": "amzn1.echo-api.request.3da53d12-68a3-47d8-a005-937c76075d16",
        "locale": "en-IN",
        "timestamp": "2023-08-31T08:33:31Z",
        "shouldLinkResultBeReturned": false
    }
}



SkillResponse

{
    "version": "1.0",
    "sessionAttributes": {
        "All_Bills": [
            {
                "biller_name": "Iron County",
                "bill_type": "Real Estate Property Tax",
                "bill_id": "63186ca90f4469386c61da76",
                "utilityId": "630ddda660507d8e6fa46414",
                "propertyOwner": "WILDE BENJAMIN/KINA J/T ET AL.",
                "accountNumber": "0065224",
                "dueDate": "12/01/2022 04:59:00",
                "total_Bill_Amount": 29.84,
                "isPublished": true,
                "isPaid": false,
                "valid_bill": true,
                "uniqueIdSpeak": "Account Number"
            },
            {
                "biller_name": "Greenville County",
                "bill_type": "Property Tax",
                "bill_id": "636d2c9b27085e912bf9c472",
                "utilityId": "5ff84eccbaa3f93370ea5e72",
                "propertyOwner": "KRAINSON DOROTHY",
                "accountNumber": "0655.02-02-005.00",
                "dueDate": "01/16/2023 04:59:00",
                "total_Bill_Amount": 73.26,
                "isPublished": true,
                "isPaid": false,
                "valid_bill": true,
                "uniqueIdSpeak": "Map Number"
            }
        ],
        "state": "check_unapaid_bill"
    },
    "response": {
        "outputSpeech": {
            "type": "SSML",
            "ssml": "<speak> <amazon:emotion name=\"excited\" intensity=\"medium\"> welcome to bill tracks it is my Pleasure to help you to track Your bills </amazon:emotion> <break time=\"1s\"/> i found that you have 2 unpaid bills would you like to check</speak>"
        },
        "reprompt": {
            "outputSpeech": {
                "type": "PlainText",
                "text": "anything else i can do for you"
            }
        },
        "shouldEndSession": false
    }
}


this is My Response if I enter SkillRequest in postamn and hit it. from postman it is giving me correct response but when i hit it with alexa developer console it is giving me error.please provide me some help

alexa skills
10 |5000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Will@Amazon avatar image
Will@Amazon answered

If you are still facing concerns to test your skill using Alexa developer console, please feel free to reach out for assistance with skill development questions via our ContactUS channel @ alexa.design/contactus

Please raise a case including skill ID and possibly utterance activity key to help review what's happening in this report as I understand it appears to work postman.

To obtain activity key for voice command, please see steps below:
1. Activate Alexa with your skill's invocation name. Please do this couple of times so that we can get couple of activity keys.
2. Please log in to your developer account.
3. go to https://alexa.amazon.com/spa/index.html#settings/dialogs
(The link you need to use may be different depending on where your account is registered.)
4. Copy the url for each utterance.

Or use any of the link below to see steps here:

- https://github.com/alexa-samples/alexa-smarthome/wiki/How-to-get-utterance-activity-keys

- https://amazon.developer.forums.answerhub.com/articles/198661/how-do-i-get-an-utterance-activity-id-from-my-alex.html


10 |5000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.