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James D Elliott avatar image
James D Elliott asked

Feedback for Echo Dot Developers

Dear Alexa Developers,

I am writing to provide feedback on the Alexa app and its availability on different platforms. While I appreciate the functionality of the Alexa app, I have found it difficult to use on my mobile device, particularly when trying to compose a detailed feedback letter.

As a result, I would like to suggest that you consider creating a full-featured Alexa app for Microsoft Windows. This would provide a more user-friendly platform for those who prefer typing on a keyboard, rather than a mobile device.

Furthermore, I have noticed that the feedback feature is not readily available on the limited PC app, and any links I found directed me to Amazon help pages. This presents a challenge for users like myself who prefer using a computer but still want to provide feedback on the Alexa app.

I strongly believe that by creating a full-featured Alexa app for Microsoft Windows, you would be providing a more accessible platform for users who find it difficult to use the mobile app. Additionally, it would allow users to provide feedback on the app more easily, which would enable you to make further improvements to the app.

Thank you for considering my suggestion, and I look forward to seeing future developments in the Alexa app.

Sincerely,

ORDER # 114-0262472-6369855

alexa
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1 Answer

Zoë@Amazon avatar image
Zoë@Amazon answered

Hi James,

Thanks for writing in the forum!

In fact, your suggestion is a great one!

We'd suggest reaching out to customer service directly for support on this. They're available via e-mail, phone or live chat and their contact details can be found here:
https://www.amazon.com/gp/help/customer/contact-us

I hope this helps!

Regards,

Zöe

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