question

Lewis Hockley avatar image
Lewis Hockley asked

Product removed in error

Hoping someone can shed some light. I have had 6 year old best selling t shirt listing removed after adding it to new products. It has been removed as "we do not allow products where a single color is applied to products full print area". When adding to phone cases I selected wrong color so design not visible. However original ASIN is compliant with policy. Support have advised me they cannot reinstate ASIN and I need to resubmit. However I believe by resubmitting I will lose all sales history reviews etc. Apparently I cannot appeal decision.

Any advice would be appreciated.

merch by amazon
10 |5000

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1 Answer

lawrence westfall avatar image
lawrence westfall answered

cannot reinstate ASIN and I need to resubmit - resubmit. Suck it up.

1 comment
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Lewis Hockley avatar image Lewis Hockley commented ·
Glad I didn't follow this very helpful advice. ASIN reinstated after conversation with merch seller support
1 Like 1 ·