question

Anna Roth avatar image
Anna Roth asked

How do I find out our skill's asin? It's not findable via the amazon store.

Hey everyone,

I am trying to find the asin of some of our skills. Normally I would copy it from the amazon store url. However, some of our skills cannot be found via the search bar despite using the store corresponding to the skill locale.

Does anyone have an idea on how to retrieve the asin still? Or maybe why the skills are not findable in the store in the first place?

I would really appreciate it!

Best,

Anna

amazon appstorealexa skills
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Andy Whitworth avatar image
Andy Whitworth answered

What's your skill name, I'll see if I can find it in the store.

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Charlie@Amazon avatar image
Charlie@Amazon answered

Hey Anna, thanks for your question! First off, I want to mention your skill won't have any ASIN associated until after it's been published live, as it's a product identifier for Amazon's product catalog. After publication, you'll be able to find it in the search bar of your skill listing on the retail website. Here's another post with more details on how to find a listing's ASIN.

That said, based on your question it sounds like your skill has been published and you aren't able to locate it on the retail site. If that's the case, there are a few reasons you might be having this issue.

This article details a few common reasons you might not be able to find your skill within the Alexa app, although in your case it's on the retail website, so first I'd verify the retail marketplace where you're searching maps to your skill's locale (i.e. if your skill is developed in en_US, make sure you're searching on the .com site versus the .co.uk site, for example).

If it is published live, you're searching the correct marketplace and still not able to locate your skill, there may be an issue with the search result logic, etc. We'll need to dig around more in depth and may need some additional information to identify the issue. Please create a "Contact Us" case here and we'll be happy to help further!

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