question

StreamingMedia.it avatar image
StreamingMedia.it asked

Audio problems with many radios. Listening with Echo Dot, either through the native ability or through TuneIn

Since about 5 days many radio stations, with Echo are unlistenable. Listening to them both via official radio skill and via TuneIn.

No problem, on the other hand, listening to the same radio stations via the Alexa APP (Android).

The audio problem manifests immediately with "clunking noises" and audio skipping.

Then after 1 minute or maximum 6 minutes, the audio just stops.

These are just some of the skills that have the problem but there are many others that no longer work

The same problem is encountered with both Shoutcast and Icecast streams and with different bitrates and codecs.

Listening with Echo dot also some radio stations from TuneIn (which don't have the skill) same problem (example Radio Carina) but also this radio station doesn't have the problem, listening it through Alexa's APP

--- our test wirh Echo Dot (3rd Generation and 4th Generation) ---



skillalexa
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StreamingMedia.it avatar image
StreamingMedia.it answered

The problem has been analyzed and solved by the radio stations (temporarily), removing the metadata in the audio stream. So the song titles, are no longer broadcast. Only then did the Echo Dot become listenable again.

So you should understand what in your latest firmware update, creates incompatibilities with some types of metadata !

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Open Radio 2.0 avatar image
Open Radio 2.0 answered
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