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Yelaman asked

Video live stream won't start on Alexa echo show.

Hello everyone!

I have a problem with CameraStreamController interface. When I ask Alexa "Alexa show me the <my_camera>" on rare occasions Alexa won't start streaming. A loading sign appears with the inscription "Waiting for <company_name>" and the main menu appears after that.

After reviewing the logs from our backend, I did not notice any errors, but I see that Alexa sends a Teardown Request to turn off the stream, which is very strange.

And I have a question, is it possible to get logs from Alex's video player to understand the reason for this behavior?

I am using Alexa Echo Show 5.

alexaalexa smart home
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