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Marcos avatar image
Marcos asked

Amazon Developer account suspended

Hi there,


Our developer account has been suspended by Amazon. We think it has to do with some testing our devs were doing with In-App purchases in our app's code.


However, we have submitted the form with all the information requested by Amazon and got an email saying they would be getting back to us in up to 48h. It's been 3 days and no answer so far.


Can you please give us a support channel where we can follow up on this?
We need this account restored as soon as possible.

merch by amazondeveloper account
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1 Answer

Kliment Nenov avatar image
Kliment Nenov answered

Hi Marcos,


Don't expect any support at Amazon Appstore side nor your account to be restored. My account is suspended out of the blue without any explanation/info/details since the beginning of October. I've submitted multiple appeals and they are still not answered. The employees of Amazon Appstore Support team just ignore developers or reply with some auto-generated cliché emails.

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