When I wake up the device and say, "play Hotel California" ,I get a response "sorry, music and radio playback are not support on this device.",I read the posts on the forum, which requires the device to be certified by Amazon. But according to the official documents, if want certified by Amazon (it needs to pass the self-test first, which is given to the self-test case and the self-test tool, but the self-test case requires voice commands to control and play music, and the problem seems to be stuck in a loop). Is there a good solution to this?
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