question

Rishit Logar avatar image
Rishit Logar asked

Amazon rejected my app update

Amazon rejected my app updated and said that it didn't functioned and crashed as soon as it was opened. They also shared a text file for logs which stated error while setting placeholder icon. I have tested it on my device and it functions all well. I don't know why they rejected my app update.

app submission and updates
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi Rishit,

Thank you for posting in the Amazon Developer forums.

Because this issue is specific to your app, unfortunately we aren't able to assist in the public forums.

Our support team has received your Contact Us case and they should be able to assist you.

Thanks,
Mike

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