question

Hayes Reed avatar image
Hayes Reed asked

Why do my Merch products point to someone else's store?

Hopefully Elizabeth@Amazon can help...

I have a Merch by Amazon account and a store where I promote those products.

None of my product pages point to the store.

But, some of my products say "Visit the ..... Store" and they point to some other random store.

Any advice about how to fix this?


merch by amazon
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1 Answer

Mike avatar image
Mike answered

It's rampant across dozens if not hundreds of top sellers on Merch. Some say it's a "glitch" but only the top selling designs have it. It's happening on my own top-selling design, but not the long-sleeve and other products that don't sell. So it appears to be intentional and another way other sellers work to steal customers and sales.

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