question

Sokratis avatar image
Sokratis asked

How to access Order Item Customisation Data from SP Orders API

Assuming you can retrieve order customisation data for an item calling the Order API, listing the items and reading the "buyer_info" object of the items response.

In our case, we only sell personalised products but all the customisation data are coming back empty. This might be due to missing app role permissions or we are looking to retrieve such data from the wrong endpoint or response.

Can you please clarify where can someone access such information and what app role permissions are required (other than Product Listing )

Regards

api
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi Sokratis,

Thank you for posting in the Amazon Developer forums.

For questions about Marketplace Web Services, please use the Amazon Services Seller Forums: https://sellercentral.amazon.com/forums/c/amazon-marketplace-web-service-mws/marketplace-web-service-amazon-mws-questions

You can also contact Amazon Selling Partner Support: https://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thanks,
Mike

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