question

Anthony Williams avatar image
Anthony Williams asked

Trouble Connecting Webcam to Fire Cube for Zoom

I'm trying to set up a Zoom room. I have been trying dozens of combinations of webcams/tv's/firestick/firecube/etc and the one that seems like it should work is as follows:

-Samsung TV

-Fire Cube 4k (HERE)

-UGREEN USB to Micro USB adapter (HERE)

-Coolpo 360 degree conference camera (HERE)

I have the Fire Cube all set up, Zoom running, everything connected, Coolpo fired up... But the Fire TV doesn't seem to acknowledge the camera. I've read that when you plug it in, a notification pops up and tells you it's connected. I have tried an alternative camera (HERE) and still nothing. It doesn't have the camera or mic as an option in Zoom.... I have a separate Omni Fire TV setup and both cameras provide video for Zoom (but it uses the TV's microphone which is why that option didn't work), so I'd assume they would also be compatible with the Fire Cube.


What am I doing wronnnnggg?!?! :(


Alternately, if anyone knows how to make the Coolpo camera work with Zoom on an Omni Fire TV to where it uses both the camera and microphone of the webcam, that would be great too. I tried using an adapter to run the camera in through HDMI and it didn't work.




fire tv
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi Anthony,

Thank you for posting in the Amazon Developer forums.

Please use the Amazon Digital and Device forum for questions like this: https://www.amazonforum.com

You can also contact Amazon Customer Service: https://www.amazon.com/gp/help/contact-us/general-questions.html

Thanks,
Mike

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