question

Lyndon Clemence avatar image
Lyndon Clemence asked

Using external hard drive to watch movies on my fire tv

Why can I play videos from flash drive on TV but not a 1TB external hard drive? I have to keep transferring from hard drive to 32GB flash drive on my Toshiba smart tv with fire tv OS platform installed. i used to have a Panasonic smart tv 10 years ago where I could plug my 2TB hard drive into the USB port and watch all my movie collection without any problems but my new Toshiba TV won’t recognise it nor will my JVC smart tv. They’re both Amazon fire tvs so i thought that could be the problem but I’m not sure. Any ideas guys?

fire tv
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi Lyndon,

Thank you for posting in the Amazon Developer forums.

Please use the Amazon Digital and Device forum for questions like this: https://www.amazonforum.com

You can also contact Amazon Customer Service: https://www.amazon.com/gp/help/contact-us/general-questions.html

Thanks,
Mike

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