question

Tanya Sharma avatar image
Tanya Sharma asked

App still in submitted state for 20+ days - changes include icon change and description change

We had made some changes to description and changed app icon but even after 20+ days the changes are not live yet. Could you please let us know what could be the reason? We want to submit a new build now but the option is not showing.

app submission and updates
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Mike@Amazon avatar image
Mike@Amazon answered

Hi Tanya,

Thank you for posting in the Amazon Developer forums.

Because this issue is specific to your app, unfortunately we aren't able to assist in the public forums.

Our support team has received your Contact Us case and they should be able to assist you.

Thanks,
Mike

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Tanya Sharma avatar image
Tanya Sharma answered

We have not received any mail from the support team. Its past 1.5 months now. Please give us a point of contact

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