question

武汉好游 avatar image
武汉好游 asked

1.Install and Launch app

We are unable to test your app as it does not function as intended. The app exits/ force closes/ freezes/ displays an error message after being launched. Please fix the issue and re-submit the app. Steps to Reproduce. 1.Install and Launch app. 2.App downloads some resources. 3.After downloading app ask for permission try to navigate to agree. Actual Result:Observe user is unable to navigate to app buttons/options. Expected Result: User should be able to highlight, navigate and select all the accessible app content.



That's Why?

testinglive app testing
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi,

Thank you for posting in the Amazon Developer forums.

Because this issue is specific to your app, unfortunately we aren't able to assist in the public forums.

Our support team has received your Contact Us case and they should be able to assist you.

Thanks,
Mike

2 comments
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Now i'm not received your team help
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Mike@Amazon avatar image Mike@Amazon ♦ 武汉好游 ·
Hi,

I see our support team responded to your case yesterday with testing results for your app. Please take a look and let them know if you have any additional questions.

Thanks,

Mike

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