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Zigbee Door Lock Alexa

I am a consultant adding Alexa support to an existing commercial door lock. The product uses NRF52 and ZBOSS Zigbee API. The device can join an Echo coordinated Zigbee network as a “light bulb” and operate as expected. When I change the implementation to a Door Lock, the device is discovered and bound by Alexa but when viewed Alexa app shows “Device does not support the requested value.” I have sniffed the Zigbee packets and everything looks OK. What could I be missing?


Thank you,

J.P.

zigbee
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