question

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Edwin Reich asked

Device isn't shown in Alexa app when trying to add to group

The Doppler sandman shows as a device in the Alexa app under "Echo & Alexa" as circled in blue.

echo-alexa.png

When trying to add the device to a Smart Group it is not listed. Refer to the 3-side-by-side screen images below. The yellow box indicates the overlap in images 1 and 2. The purple box indicates the overlap in images 2 and 3. However, the "Doppler Smart Button 1" and "Doppler Smart Button 2" are listed, which are from the "Sandman Doppler"



group-123.png


Any thoughts on how to correct this?

alexaappsmart home groups
echo-alexa.png (145.3 KiB)
group-123.png (420.4 KiB)
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