question

Simon Carter avatar image
Simon Carter asked

Alexa device time zone is inconsistent

I am trying to retrieve the Alexa device time zone so that times/dates can be recited correctly. A user tested this for me on their device a number of times:

1. First time said time zone unknown

2. Second time said New York

3. After waiting 10 minutes, it goes back to unknown. If I ask immediately after the first time she will say New York

Seems like she forgets her time zone unless she has immediately gotten it.

Is there a PFR to fix this erroneous behavior?

devicestimer
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1 Answer

Andy Whitworth avatar image
Andy Whitworth answered

Hi Simon, Some more detail would help i.e. how are you obtaining the device timezone ?

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