question

Fabrizio Ferrari avatar image
Fabrizio Ferrari asked

How to update an app on Amazon??

Hello here.

I need to upload a new binary of our app on the Amazon Developer Portal, but I don't see a way to do it. I can display our current app version information, but I see no way to upload a new binary. There used to be a button or link to do that. I don't see it anymore, anywhere.


Can someone help me by giving some directions?


Thank you in advance to anyone.

Fab.


app submission and updates
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Mike@Amazon avatar image
Mike@Amazon answered

Hi Fabrizio,

Please take a look at our guide to updating an app here:

https://developer.amazon.com/docs/app-submission/update-published-app.html

If you read through the guide and are still having problems, please use the Contact us form so that our support team can investigate and assist you:

https://developer.amazon.com/support/contact-us

Thanks,

Mike

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Fabrizio Ferrari avatar image
Fabrizio Ferrari answered

Thank you for your reply. That's exactly what I read first, but here is the trick: you say:


Near the top of the page, in the area below the name of your app, click Add Upcoming Version. 


There is no "Add Upcoming Version" link or button. There is NOTHING allowing me to upload a new version.


I will contact your support team. Thanks.


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