question

Anas Ansari avatar image
Anas Ansari asked

Why my app is showing incompatible with every devices?

I just published my app on amazon Appstore but when I am trying to install it, its showing me "It is incompatible with your device. You cannot purchase this app from this device."


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How do I make compatible with every devices?

Or it with only work with devises shown in supported device?

1656338083191.png

Please help.

Thankyou

amazon appstoreapp submission and updatesapplive app testing
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1 Answer

Cherly@Amazon avatar image
Cherly@Amazon answered

Hello,


Thanks for posting. When you submit your APK to the Appstore, the attributes in your app manifest determine what devices your app can be installed on. Incompatibilities between your manifest and a device’s capabilities will prevent the APK file from being supported on that device.


Please see our guide to Device Filtering and Compatibility: https://developer.amazon.com/docs/app-submission/device-filtering-and-compatibility.html

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