question

DataAutomation avatar image
DataAutomation asked

Error when trying to call both buyer and shipping information (SP-API)

Hello - we have this restricted access granted to us, so in theory it should be working, but it's not. Does anyone know why? They recently denied our tax use application. This is on the SP-API.


When I use a restricted token to make the call to orders (requesting buyer and shipping information) I’m still getting the following:


{
"errors": [
{
"message": "Access to requested resource is denied.",
"code": "Unauthorized",
"details": ""
}
]
}


Does anyone have any suggestions?

api
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi,

Thank you for posting in the Amazon Developer forums.

For questions about Marketplace Web Services, please use the Amazon Services Seller Forums: https://sellercentral.amazon.com/forums/c/amazon-marketplace-web-service-mws/marketplace-web-service-amazon-mws-questions

You can also contact Amazon Selling Partner Support: https://sellercentral.amazon.com/gp/contact-us/contact-amazon-form.html

Thanks,

Mike

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Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.