question

Rafael Ambrosio avatar image
Rafael Ambrosio asked

Recently published skill reachable only if user clicks on activate, but not by asking Alexa

Hi everyone, my first skill is live now, I received the e-mail 4 hours ago.
Immediately I asked some friends to say (pt_BR) "Alexa, abrir educa box"

And Alexa answers that don't know about this.

But, if users go to skill store, manually search the skill and click on activate, the skill becomes available to them. And after that, when they ask by voice all works fine.

Is there a kind of a "waiting time" or something to my skill be reachable for the first time by new users just asking the Invocation Name to Alexa?

skillinvocation name
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1 Answer

Andrea Milone avatar image
Andrea Milone answered

Hey Rafael, I'm experiencing the same issue, I found that I'm able to enable the skill by voice using "Alexa, enable the Skill {SkillName}", maybe that's useful for you too.
Still waiting on Alexa's official feedback on why some skill are automatically enabled and other are not.

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