question

Shuma Yoshioka avatar image
Shuma Yoshioka asked

My Merch by Amazon account was suspended. Where can I find out the reason?

My "Merch by Amazon" account was suspended today. I wasn't notified by email about the status of my account and noticed when I visited merch.amazon.com.


merchamazoncom-suspended.png


I don't know how to check the page (or email) that explains why my account was suspended. Is there a way to do that?


The timeline is below:


1. 2022-03-19: Opened and approved my account

2. 2022-03-20: I created and ordered the three private items for printing quality check. There was contains our trademarks.

3. 2022-03-22: Today, My account was suspended.

merch by amazonaccount
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Adam avatar image
Adam answered

Same problem here. Suspended without uploading anything. Same date as you. Opende on 19th and today I'm suspended.

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Michael Esch avatar image
Michael Esch answered

There must be some sort of bug. I was approved on the 19th as well, today was the first day I logged in to upload any artwork and it said I was suspended...

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