question

US.Kishor Bapat avatar image
US.Kishor Bapat asked

Android App is available on Amazon site but cannot be downloaded. No Get button visible.

After a week of waiting my app Fonounce is now shown as available on the Amazon website.
However, since there is no "Get" button, users cannot download or install it.

On Android, the backdoor way for users to install it is to first, install the old Amazon Appstore app, then search for "fonounce app". The app can then be installed. Overall a very kludgy process.

Is there a better way to do this? IMHO the Amazon site should ask the user to install the Amazon Appstore app if it is not on the user's phone, then automatically install the requested app.

amazon appstore
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1 Answer

Cherly@Amazon avatar image
Cherly@Amazon answered

Hello,


Thanks for posting. Due to geographic restrictions, if you want to make a search/purchase of digital goods on Amazon.com you will need to use an account that registered from Amazon.com.

If the user's account is registered from www.amazon.in, please purchase the app from www.amazon.in site. Please also make sure you are using a device that is on the app's device compatible list.

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