question

shane Alden avatar image
shane Alden asked

Issue generating assets

When I go to publish my fire tv app it says it is generating assets for the app store and then time outs and says an error has occured and will not produce the art or publish the app, everything up to this point is working. Anyone else experience this issue?

fire app builder
10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Amz Rohit avatar image
Amz Rohit answered

Hi Shane,

We have a work around in place for the issue you have observed.

Please follow the below steps to publish your app successfully on Creator.

1. Login to Creator

2. Select Create New app

3. Select YouTube and input valid API key and channel id and select create

4. Set the theme as per your requirements, save it and select finish.

5. You will see your app listed on the app list page, select Publish.

6. App assets will be generated.

7. Here you will have to manually add background image and minimum 3 screenshots with the dimensions mentioned there.

8. Update all the required fields on this page and select "Publish to Appstore".

This should publish your app to Amazon Appstore for review.

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.