question

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mokacertification asked

In Japan I can't link a skill to a Japanese Amazon account via the Alexa app on my smart phone.

In Japan I can't link a skill to a Japanese Amazon account via the Alexa app on my smart phone.

About error indication, please see an attached.

And if I use Firefox of PC, I can link Skill with Amazon account.


According to Amazon confirmation, it was left in the error log about the response of the AcceptGrant directive at the time of the link error. Can you investigate from the following directive information?

On the Amazon side, it seems that a 504 error is recorded for the following Accept Grant directives.

Alexa region: FE

Timestamp: 2021/12/27 12:03:09.628 UTC

{

"directive": {

"header": {

"namespace": "Alexa.Authorization",

"name": "AcceptGrant",

"messageId": "80d61647-5f89-4f8b-b24c-a80e13c9ba5b",

"payloadVersion": "3"

},

"payload": {

"grant": {

"type": "OAuth2.AuthorizationCode",

"code": "****"

},

"grantee": {

"type": "BearerToken",

"token": "****"

}

}

}

}

skillaccount linking
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