question

Negocios TV avatar image
Negocios TV asked

Android Fire TV app failed testing

Hi, the Android Fire TV app version is live since the 16th of December, it's a live tv streaming, but it is only available for 17 Fire TV devices of 51. I don't know how to fix the error. Steps To Reproduce: 1. Install and launch the app. 2. Play Live Video. 3. Observer Live Video keeps on buffering for every few seconds. Actual Result: Observe the Live video total buffering time exceeds 10% of the total time the Live video is played. Expected Result: App Live video content should not have excessive buffering. Any help would be appreciated. Thank you very much.

live app testing
10 |5000

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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi,

Thank you for posting in the Amazon Developer forums.

Because this issue is specific to your app, unfortunately we aren't able to assist in the public forums.

Please follow up with our support team on your Contact Us case.

Thanks,

Mike

10 |5000

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.