question

Carmel Jean Madanguit avatar image
Carmel Jean Madanguit asked

Cannot submit the application form for accessing the Amazon advertising API

We wish to access the amazon advertising API and we follow the steps in this link to apply as a partner. However when we tried to submit an application we encountered an error that says,

Please ensure that you are signed into the Amazon account affiliated with your corporate email address. If you do not have an Amazon account affiliated with your corporate email address, you may update your current Amazon account or create an account

We have tried various accounts and email addresses affiliated with Amazon but it still produces the same error. I don't understand what corporate email address are they referring to. How do we resolve this?

Screen Shot 2021-12-01 at 9.06.41 AM.png


apiadvertising
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1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi Carmel,

For assistance with this issue, please contact Amazon Advertising support: https://advertising.amazon.com/contactus

Thanks,

Mike

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