question

Chris Means avatar image
Chris Means asked

Bug Report: Alexa Guard & ADT

Two different units triggered on the Smoke or CO alarm sound today.

One as I was leaving and arming ADT (via Alexa Guard).

The other when I returned and disarmed ADT.

The only sound it was hearing was the ADT timer beeping the 60 seconds I have to leave the house after arming, or the timer for disarming. That beeping sound has not changed since the ADT service was upgraded and integrated w/Alexa...so you guys have changed & broken your detection mechanisms.


Sort of makes Alexa Guard useless at present.

alexa smart home
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1 Answer

Vladimir@Amazon avatar image
Vladimir@Amazon answered

Hello, thanks for posting on the forum. I would suggest getting in touch with our support team here who should be able to assist with your matter further.
Regards,

Vladimir

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I had tried that first...got nowhere.
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