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Irving Lara asked

Merch by Amazon account support?

How do you contact a real person for Merch by Amazon help?


A) merch-sellers-contactus@amazon.com are AI bots and auto-reply with 'cut-n-paste' blurbs and refer to the stated email for questions or the following number (B). They do not respond to the actual questions nor give actual solutions.

B) Calling 1 (888) 280-4331 gets an out-sourced (overseas) center that cannot find nor knows anything about Merch by Amazon.

C) Customer Service Forms submitted auto-reply with (A) and (B).

D) 1 1 (866) 216 1072 is another center that has no knowledge of Merch by Amazon nor how to reach a physical person. They state that it is not their department.


This is infuriating.




merch by amazonaccount informationseller centralaccountcustomer experience
10 |5000

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