question

Sebastian Pabon Escobar avatar image
Sebastian Pabon Escobar asked

How to respond to reviews from users

Hi I am trying to find out how to respond to reviews that our users send to our company as I don´t seem to have access to it

reviews
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Mike@Amazon avatar image
Mike@Amazon answered

Hi Sebastian,

While reviews and feedback are important to our customers and developers, the feature to respond to customer reviews was rarely used. As a result, we retired this feature on 16 December, 2020.

We are committed to your continued success and will innovate and develop other opportunities for you to connect with customers.

Thanks,

Mike

10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.