question

Subhasmith Thapa avatar image
Subhasmith Thapa asked

App not visible for users even when the devices is in the Compatible devices list

We have an app and it is not visible for some users, For example Cining App is not visible on Firestick 4K, This device is under list of compatible devices.

amazon appstoreapps
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1 Answer

Cherly@Amazon avatar image
Cherly@Amazon answered

Hello,


Thanks for posting. Your app has reduced compatibility on some devices.


For more information please refer to the 'Review Status' tab on the App details page in your developer console account, the results can be found by clicking "Details" of "Your Last Activity" section.

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