question

Anil Kumar avatar image
Anil Kumar asked

Submitted App rejected due to "lack of login credentials" but the all working details are already there.

After submitting the app twice, Amazon Testing Team rejected the app both times for the same reason:
"We are unable to test your app due to a lack of login credentials. Please provide credentials along with any testing instructions and re-submit the app."

screenshot-2021-09-29-at-31452-pm.png


Even though the Testing Instructions details already mention there:

screenshot-2021-09-29-at-31708-pm.png

Please help to solve this issue ASAP, the support team does not respond to "Contact Us" messages.

amazon appstoreapp submission and updatestesting
10 |5000

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