question

shenkaijie avatar image
shenkaijie asked ·

at START_PROVISIONING stage got "waitTime":"PT30S"

hi, support team:

at START_PROVISIONING stage, device got the message

{"canProceed":false,"waitTime":"PT30S"}

after post the "nonce", so that the WSS C SDK can't get nonce

[ERROR] (26528) ffsDssDeserializeStartProvisioningSessionResponse:57: ffsConvertJsonValueToUtf8String(&nonceField.value, &startProvisioningSessionResponse->nonce) returned ERROR

What should I do to fix this problem?

wsszts
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1 Answer

Michael avatar image
Michael answered ·

Thank you for bringing this issue to our attention. I'm working with the development team to reproduce and root cause this issue. In the meantime the best path forward is to make sure your application can gracefully handle failures in the FFS task and restart the service to maintain provisionee uptime.

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We try to restart the process of WSS, but got the same message from Amazon which cause the FFS C SDK can not continue to next step.

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