question

newuser-304648f9-308c-4785-9a69-e5062f5b9fce avatar image

alexa account linking app to app starting from web app


When I try to app-to-app account Liking to my Alexa skill, I get the following error

{

"message": "Could not contact provider of account linking credentials"

}

idSkill : amzn1.ask.skill.71be4a5a-1916-4caf-8e9b-6c2d0b70b599

POST /v1/users/~current/skills/${myskillId}/enablement HTTP/1.1

alexa skills kitaccount linking
10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jason@Amazon avatar image
Jason@Amazon answered

It looks like you already got in touch with us via contact us, so as this issue is specific to your account, I will resolve this thread and our team will get back to you there on case 8518721741. That being said, the error message usually indicates an issue where Alexa cannot reach your authorization server - try troubleshooting using this guide:

https://forums.developer.amazon.com/articles/38610/alexa-debugging-account-linking.html

10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Anker-Production avatar image
Anker-Production answered

@newuser-304648f9-308c-4785-9a69-e5062f5b9fce Have you solved this problem?

10 |5000 characters needed characters left characters exceeded

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.