question

newuser-f731558b-187e-4dca-9f5f-2b8d3f30a7d5 avatar image

Fire cube shuffle command doesn't convey to amazon music app

Try this with any fire cube - ask "Alexa, shuffle my playlist 'Head Honcho' on Amazon music". The verbal feedback says "Shuffling your playlist, 'Head Honcho', on Amazon music" and amazon music opens, and the playlist selects, but it plays sequentially and the shuffle mode is turned off. I have to manually activate shuffle with the remote every time. Hopefully this bug can be resolved easily.

fire tvmusic
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1 Answer

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Levon@Amazon answered

Hi there,

Thanks for posting. Please note that this is a forum for Amazon Appstore developers. For assistance with the Amazon devices as an end user, please either:

- post in Amazon Digital and Device Forum: https://www.amazonforum.com/
- contact Amazon Customer Service for support: http://www.amazon.com/customerservice

Thanks!

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