question

Kilzfire avatar image
Kilzfire asked ·

Alexa does not understand words for slots or intents

I have been trying to get help from support for well over a month now. It started out with slot words not being understood. It is now so bad that Alexa will not understand anything intent wise.

I think it has to do with the "unresolved" "resolved" history on the skill.

I do not get any help from support I have had no replies for a couple of weeks now.

My developer version works and the live version is so bad my skill is unusable now.

alexaintentsintent request history
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1 Answer

Zenon@Amazon avatar image
Zenon@Amazon answered ·

Hello!

Thank you for contacting us and letting us know of this issue. I see that you have a case open with us about this and we are actively working on resolving this with you.

If you have any additional questions, please contact us through your case and we will assist you directly through it.

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