I have been trying to get help from support for well over a month now. It started out with slot words not being understood. It is now so bad that Alexa will not understand anything intent wise.
I think it has to do with the "unresolved" "resolved" history on the skill.
I do not get any help from support I have had no replies for a couple of weeks now.
My developer version works and the live version is so bad my skill is unusable now.