question

newuser-50f1eb89-813f-4644-9cfe-a04ae291cb85 avatar image
newuser-50f1eb89-813f-4644-9cfe-a04ae291cb85 asked ·

Amazon Api Europe endpoint throws random 500 errors

Hello,


I'm trying to implement in my Alexa skill the Reminders API.

The implementation was successfully, but I got frequently random 500 errors with the same request. This is really strange and cause problems for my Skills because the users are confused when the action can be sometimes successfully be done and sometimes not.


I attached an image from the 500 error and an image from the normal response.



alexa skills kitskillapi
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same things happens in Far East endpoint, currently. For me, it feels like almost every requests to reminder api failed for these 2 or 3 days.


I've already reported this to Alexa team in JP.

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Chihiro@Amazon answered ·

Hi there,

Thank you for posting. We are aware of this issue and currently working on a fix. I will keep you posted as soon I have updates.

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Chihiro@Amazon avatar image
Chihiro@Amazon answered ·

Hi there,

Thank you for your patience. The team have deployed fix for this issue. Could you test again and let us know if you still see 500 error?

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