question

newuser-36c4d49d-7505-4fc3-812a-44a1b257f4fe avatar image

when are the echo developers going to revert the update that stops music from playing after 45 min?

i like having ambient music playing frequently in the background, lately ive noticed my echo devices will just stop after 45 min and when i say play music she replies "sorry , amazon music stopped playing due to inactivity" alexa should play music until i say stop. it is incredibly frustrating to check in every 45 min to start playing music again. im not the only person upset about this, fix it

echomusic
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1 Answer

Vladimir@Amazon avatar image
Vladimir@Amazon answered

Hello, thanks for posting on the forum and for taking the time to send us your feedback.

You can submit a feature request through the Alexa app, by following the below instructions:
1. Open the Alexa Companion app.
2. Tap "Help & Feedback"
3. Tap "Send Feedback"
4. Fill out the form

Alternatively, you can post your questions on the Echo & Alexa customer forum: https://www.amazonforum.com/forums/devices/echo-alexa


Regards, Vladimir


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