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quintessentialjay avatar image
quintessentialjay asked

Sudden Unexplained Decline in Downloads since Underground Launch

Hi,

I listed two new apps on Android and in there 1st month they seemed to do really well. The steadily grew from 1 per day to 5 per day. Interest has just come to a grinding halt and I have no idea why.

It did appear to coincide with the launch of Underground so perhaps this is in some way the cause or an alternative possibility might be that Amazon have a newly listed apps section on it's store which by default generates more publicity.

Can anyone shed any light on this?

Many thanks, Jay

amazon appstoretestingamazon underground
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2 Answers

quintessentialjay avatar image
quintessentialjay answered
Anyone???
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Amelia@Amazon answered

Hello quintessentialjay,

Thank you for writing in.In order to investigate this issue further we will need specific information about which app in your account is causing this problem. Please log-in to your Amazon Developer Portal account and raise a Contact Us (https://developer.amazon.com/help/contactus.html). Please include the name of the app in question, identifying app information (such as Version IDs, ASINS, etc.) and we will look into the issue.

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