question

GBNXIO avatar image
GBNXIO asked ·

VIDEO PREVIEW AND PREVIEW APP ON FIRE STICK NOT WORKING

I'm getting Video Playback Error in preview. I'm using Vimeo for my videos through TVBOSS.. Also, the preview app on my firestick is not working. When I type in the code, hit next, it does nothing. Stays on the keypad.


fire tv
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1 Answer

Sherly@Amazon avatar image
Sherly@Amazon answered ·

Hello,


For video playback error, please refer to this document to troubleshoot the issue: https://creator.amazon.com/documentation/ac/troubleshooting.html#video-playback-error

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