question

newuser-7d5fef9c-a13f-4e6a-9b0d-0912b6aa4b82 avatar image
newuser-7d5fef9c-a13f-4e6a-9b0d-0912b6aa4b82 asked ·

WOL/WakeUp api call returns INTERNAL_SERVICE_EXCEPTION

When I POST an Alexa.WakeOnLANController WakeUp request to https://api.fe.amazonalexa.com/v3/events I get a 500 INTERNAL_SERVICE_EXCEPTION

Here is my post Body:

{

"event": {

"header": {

"messageId": "30ceb780d9a6",

"namespace": "Alexa.WakeOnLANController",

"name": "WakeUp",

"payloadVersion": "3",

"correlationToken": ""

},

"endpoint": {

"endpointId": "M1GAxtaW9A0LXNwZWMtdjIVoIAFGA14aWFvbWktbWl0dnNwFRQYCTI4NTcwNzA4ORXeFwA",

"scope": {

"type": "BearerToken",

"token": "Atza|IwEBIJVtuRC0iptHFgzOUk2VSNgeLzYz9EtAvxmtYI9mXdQr5we_3sWvmlX-O4Ai9ItjsIuCZkJAmQjtBgGYJ_Mtsb_HGI4JFL1cZXXCKKE-9_IN8gDA2M1bmQq0h_5lHr5qrQfP6Hz2g_2NeIVWUA6Dw1mfMqtXYk1KbFaRHBAHZC92Gd-HZPvLemfHf-Hc8t4a0F-pP2SXeLmou6w2yQOGDj8x9NAPw-TtgfXTaQOzCwQHhkb8ssOJDll0I9CMbrpb9i4ozM881uE1IB1Erp1B_DXaj0ySccjx3j-w7r5DbZGl6Q"

}

},

"payload": {}

},

"context": {

"properties": [

{

"namespace": "Alexa.PowerController",

"name": "powerState",

"value": "ON",

"timeOfSample": "2021-05-13T02:02:08.578Z",

"uncertaintyInMilliseconds": 500

}

]

}

}


Here is the response:

{

"header": {

"namespace": "System",

"name": "Exception",

"messageId": "45f0fa5b-eaae-471a-afcd-6f5da11db964"

},

"payload": {

"code": "INTERNAL_SERVICE_EXCEPTION",

"description": "Internal service exception."

}

}


My problem is different from the issue discribe here https://forums.developer.amazon.com/questions/201914/wolwakeup-api-call-returns-500-internal-service-ex.html as the discovery reply did include the MACAddresses configuration like that:

{

"type": "AlexaInterface",

"interface": "Alexa.WakeOnLANController",

"version": "3",

"configuration": {

"MACAddresses": [

"b4:c9:b9:04:90:37"

]

}

}


I really don't know what i can do now, please help me, many thanks.

alexa skills kitalexa smart home
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1 Answer

Jason@Amazon avatar image
Jason@Amazon answered ·

As this issue is specific to your account, please file a contact us here where we will be able to assist further. Make sure to include the full error message (a newer error if the error is reproducible).

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