question

MALEMOS avatar image
MALEMOS asked

ALEXA AMAZON

HI I am in Portugal and when i try to put spotify in my alexa Echo Plus it appears the message :

You are not eligible to enable this skill due to geographical restrictions.



But when i log in with my son account he can ativate the spotify.


Can you solve this please?

malemosamares@gmail.com

alexa
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1 Answer

KirkC@Amazon avatar image
KirkC@Amazon answered

Hello MALEMOS. It looks like you've found the Alexa Skills Kit (ASK) developer forums, where we help third party developers create and build skills for Alexa.

This question would be best directed to our customer support team. They're available via e-mail, phone or live chat and their contact details can be found here:
https://www.amazon.com/gp/help/customer/contact-us

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