question

newuser-951750b7-5454-4d5d-9e3a-dd3b32f0d24e avatar image

flash briefings metrics: why is the sum of daily plays higher than the number in summary

I am looking at the plays count for several flash briefings at summary and feed level. However, the sum of the daily plays is often slightly higher than the total number of plays in the summary. How does Alexa Skill Metrics count plays that run through midnight UTC?

metric
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1 Answer

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Claudia@Amazon answered

Hello, thanks for posting on our forum!

As this issue is specific to your account, please file a contact us here where we will be able to assist further.

Regards,

Claudia

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