I am trying to certify my web-site metrics. My web-site uses Let's encrypt SSL certificate and this is how far I've gotten with Alexa support so far:
we can tell you that the issue is with your SSL settings. Specifically your site is returning this SSL error to our crawler:
OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104
Web-hosting support say - the certificate is fine. Online SSL "checkers" say - it's fine. I've come across some posts on the forum and concluded that Alexa services have had troubles with Let's encrypt certificate for years. Can this be a problem?
I tried to fix it as described in one post by entering
openssl s_client -connect 126.96.36.199:443 -tls1_2 -cipher ECDHE-RSA-AES128-SHA256
through SSH - but no luck. The problem persists. I am no admin pro and have no clue what to do. Does anyone know how to solve this problem?
Thanks a lot in advance,