question

newuser-d5e8f29d-c12e-4933-a19a-0b487c5e2980 avatar image

NOT YET AUTHORIZED , asked indefinitly

Hello to all the great community. I followed the AVS installation and configuration procedure and everything was fine. Except at the authentication step, all I am asked is To authorize, browse to: 'https://amazon.com/us/code' and enter the code: XXXXXX. I go on the link and I enter the code then I give the sudo bash startsample.sh command again but it always asks me to authenticate. However, I have downloaded my config.json file from my AVS product space

alexa voice service
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1 Answer

Jason@Amazon avatar image
Jason@Amazon answered

Try following the steps here and steps to raise a ticket with the team if you are facing issues with the AVS Device SDK:

https://developer.amazon.com/en-US/docs/alexa/avs-device-sdk/troubleshooting.html

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