question

Biplab Nath avatar image
Biplab Nath asked

Why can i not add money on amazon pay and use that to pay in the amazon website of a different region

I live in India.

I like a product from amazon.co.uk, and it ships to my area.

I have enough money in my amazon pay balance to buy that product.

However, the only way to pay for it is by using international debit/credit card.

Amazon does offer me a choice to pay using Indian currency while using the international debit/credit card.

Why not take it a step further, and let me pay using the amazon pay balance i have in my amazon.in account. This could make payments for international customers way simpler.

paymentsamazon payinternational
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1 Answer

EmmaC@Amazon avatar image
EmmaC@Amazon answered

Thank you for contacting us. I understand that you have a suggestion about purchasing a product from amazon.co.uk internationally.

It looks like you've found the Alexa developer support channel whereas this suggestion would be best directed to our customer support team. They're available via e-mail, phone or live chat and their contact details can be found here:
https://www.amazon.in/gp/help/customer/contact-us

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